Below are some common questions and answers about SHINE SA services.
If you have a question about sexual health, please call our free and confidential Sexual Healthline on 1300 883 793, which is open Monday to Friday between 9.00am and 12.30pm. (If you live outside Adelaide, please call toll free on 1800 188 171).
SHINE SA (Sexual Health Information, Networking and Education) has provided sexual health services to the South Australian community since 1970. Services include clinics, counselling, community and professional education programs, library facilities and resources.
You can also have your sexual health questions answered by an experienced sexual health nurse by calling our Sexual Healthline.
The Sexual Healthline is open from 9.00am to 12.30pm Monday to Friday. It’s a confidential service, so if you want to talk to someone about your sexual health, but feel more at ease with a telephone conversation than face-to-face contact, then call the healthline on:
SHINE SA provides services for specific Communities of Interest:
SHINE SA’s clinic and counselling services are provided mainly for people identified in the section: Who can access SHINE SA clinical and counselling services?
To see a doctor at SHINE SA, you will need a Medicare card. If you are 30 or under or a Health Care Card holder, you will be bulk-billed. If you are over 30, you will be required to pay for the consultation in full and claim the refundable amount from Medicare.
International students, travellers and people without Medicare cards are required to pay up-front and claim the costs of the consultation and consumables from their private health insurance. SA Pathology will directly bill people without Medicare cards. (Hardship consideration applies)
The clinical teams at SHINE SA include both doctors and registered nurses/midwives who work collaboratively to provide high quality services to the community.
SHINE SA offers a therapeutic counselling service provided by professional sexual health counsellors and services are free for all clients 30 years and under. A fee is applicable to clients over 30 from one of SHINE SA’s Communities of Interest.
We produce a range of publications, pamphlets and other resources. Many of the resources can be downloaded for free.
Visit our Online Shop to view or purchase resources.