Gender Wellbeing Service

The Gender Wellbeing Service is a free, confidential service and safe space for people who are questioning their gender identity or identify as trans or gender diverse. This service provides evidence-based therapeutic interventions, peer support, general information and support within the metropolitan area of Adelaide.

If you would like to see if you live or work within the Adelaide Primary Health Network service area, please visit the Primary Health Network.

For those who live or work in Country SA please visit: Gender Connect Country SA.

You can contact the Gender Wellbeing Service by completing the contact form at the end of this page. If you have further questions, please call 7099 5320.

 

 

Therapeutic Interventions

We provide non-crisis therapeutic intervention for gender questioning, trans and gender diverse people with mild to moderate mental health concerns. The service is available for people who are 12 years old and over. To access our therapeutic interventions, a Mental Health Care Plan is required from a GP.

Our Mental Health Clinician is an Accredited Mental Health Social Worker and can provide support around a range of challenges that impact on mental health and wellbeing.

NOTE: Mental Health Clinician is not able to clinically diagnose gender dysphoria. Alternative referral options for this can be found on the ‘Practitioner’s List’ on the Trans Health SA website.  

How to access our Psychological Therapies:

  1. Obtain a Mental Health Care Plan (MHCP) from your GP
  2. Send your MHCP to the Gender Wellbeing Service via fax: 7099 5399
  3. We will contact you to arrange an intake appointment to assess your suitability for the service
  4. We will book in an appointment with Mental Health Clinician or suggest alternative services

 

Peer Support Program

We offer a Peer Support Program for gender questioning, trans and gender diverse people including a team of volunteers with lived experience of gender diversity.

Our Peer Support team can provide information and support from a lived experience perspective for community members who are 16 years and over.

How to access our Peer Support Program:

  1. Fill out the contact form below
  2. We will contact you to arrange for an intake appointment to assess your suitability for the service
  3. We will link you with a Peer Volunteer or suggest alternative supports

NOTE: Our Peer Support Program does not replace therapy or counselling services.

 

Community Groups and Community Workshops 

We offer a range of community groups and community workshops for gender diverse people and their supports.

See Trans Health SA for information around community groups available.

See Gender Adventure community workshop flyer.

 

Become a Peer Volunteer 

If you are interested in becoming a Peer Volunteer at the Gender Wellbeing Service, view the Application Form for more information and to submit an expression of interest.

 

General Enquiries

We have an online enquiry service available for gender questioning, gender diverse and trans people and those who are personally and professionally supporting individuals who identify as gender diverse.

This includes general information and support and referral options and pathways and can be accessed by completing the contact form below.

Download Flyer: SHINE SA Gender Wellbeing Service Flyer

 

Crisis Services

If you or another person are experiencing a mental health emergency:

  • Phone the Mental Health Triage Service: 13 14 65 (24 hours a day, 7 days a week)
  • Attend your nearest hospital emergency department
  • phone 000 (Police, Ambulance or Fire Service)

 

Alternative Non-Crisis ‘Out of Hours’ Services

If you or another person are seeking alternative ‘out of hours’ phone support services contact:

  • QLife: 1800 184 527 (3pm to midnight) QLife is a counselling and referral service for people who are lesbian, gay, bisexual, trans, and/or intersex (LGBTI)
  • Lifeline: 131 114 (24 hours a day, 7 days a week)
  • Kids Helpline (up to 25 years): 1800 551 800 (24 hours a day, 7 days a week)
  • Suicide Call Back Service: 1300 659 467 (24 hours a day, 7 days a week)

 

Other Resources

 

You can contact the Gender Wellbeing Service by filling out the following form. This is the most effective way to access this service, if you have further questions call 7099 5320.

NOTE:  We make every effort to attend to referrals within 2 weeks. Please check your junk email folder if you have not received a response.

Contact Gender Wellbeing Service

  • If you are a GP, health professional or other professional
  • If Yes, a client intake form will be sent you.
  • If Yes, a client intake form will be sent to you.
  • Please provide any other relevant details or questions you may have.

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