About Our Shop

We are committed to making information and resources accessible to all South Australians through our online shop.

 

Shipping

Please allow up to 3 weeks to receive your order.  They can be picked up from SHine SA’s sites at Woodville, Davoren Park or Noarlunga Centre. Contact SHineSAResources@shinesa.org.au or phone (08) 8300 5312 for details.

Postage of items is via Australia Post.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to cancel your order if you wish.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

How to Return an Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email SHineSA-Finance@shinesa.org.au to request a refund.

2. Mail your returned item to:

  • SHine SA Finance Department, PO Box 76 Woodville 5011

3. Include in your package a signed letter stating the reason for your return and the original.

Return Exceptions

Some items cannot be returned if they are opened.

Handling Fee

All items are subject to a 10% Handling fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

For more information email: shinesaresources@shinesa.org.au

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