SHINE SA understands that unexpected events may occur and you may need to cancel your course registration. In this situation, SHINE SA has criteria for transfer to alternative courses and for granting a refund.
All requests for transfers or refunds are to be made on the refund request and transfer form below. Refund requests will be reviewed and processed within 14 days of receiving this completed form.
Transfers from one course to another may be possible within a 12 month period.
SHINE SA initiated refunds
If SHINE SA cancels or reschedules a course to a time or location unsuitable to you then you will receive a full refund of the course fee.